Frequently Asked Questions
Q: What is your MOQ?
A: We support small orders and sample orders to help you test the market quality.
Q: How soon will you ship my order after payment?
A: Normally, orders are processed and shipped within 3-5 working days.
Q: Do you accept customized orders?
A: Yes. With our dedicated design team, OEM and ODM orders are highly welcome.
Q: What payment methods do you accept?
A: We accept PayPal and T/T (Bank Transfer). Please provide payment details via email for faster processing.
Q: Can I pay in other currencies besides USD?
A: Yes, we accept multiple currencies including GBP, AUD, CAD, EUR, CHF, HKD, INR, RUB, BRL, DKK, SEK, NOK, MXN, and CZK.
Q: Which shipping method is best for me?
A: We recommend DHL/UPS for North America and Europe, and EMS for most Asian countries. We can advise based on your specific location.