1 What are the available trade terms?
We primarily operate under EXW, FOB, FCA, CFR, CIF, and DDU terms to meet diverse international shipping needs.
2 What payment methods do you accept?
Mainly TT (Telegraphic Transfer) in advance and before delivery. We also accept irrevocable L/C at sight for certain orders.
3 Do you provide OEM and ODM services?
Yes, we offer comprehensive OEM & ODM services, including customized branding and logistics solutions.
4 What is the typical delivery lead time?
For in-stock items, goods can be dispatched within 24 to 72 hours. For non-stock items, the specific lead time will be provided on the Proforma Invoice.
5 Can I request a sample before placing a bulk order?
Free samples are available for standard items of small value. Note that the shipment costs are to be borne by the customer.
6 How do you handle after-sales service?
Our team is committed to responding to any service needs or technical inquiries within 24 hours.