Q1 Can I get samples to test before mass orders?
Yes. We will return your sample cost when your mass order is confirmed.
Q2 What is the estimated shipping time?
For normal samples, it takes 1-2 days. For samples with custom logos/branding, it takes 3-4 days for printing. Mass production typically takes 2-4 weeks depending on order details.
Q3 How can I print my own logo on the products?
Please provide your logo in PDF or AI format. Our designer will create a 3D artwork for your confirmation before we prepare the actual sample.
Q4 What kind of packaging do you provide?
We offer standard gift box packaging. For customized design packaging, the minimum order quantity (MOQ) is 3,000 pieces.
Q5 Do you offer a warranty for your goods?
Yes, we offer a one-year warranty plus 0.5% free spare parts to support your after-sales service needs.
Q6 Are customized specifications supported?
Yes, we support customized specifications for lengths, socket types, and packaging as per client requirements.
Caiku Electronic
