Frequently Asked Questions
Why choose our products?
Our products feature low MOQ and high quality. We accept OEM and Trade Assurance orders to ensure customer satisfaction.
Can I customize the logo and packaging?
Yes, the listed price is for the standard product. Please contact us if you require a custom logo or specialized packaging designs.
What is the typical production lead time?
For in-stock items, delivery takes 3-7 days. For custom orders, the regular lead time is 20-45 days, depending on the specific order quantity.
What are the available payment terms?
We accept TT, LC, and Trade Assurance payments. If you have other payment requirements, please discuss them with our team.
How long does shipping take?
Air or Express shipping typically takes 7-10 days. Sea freight usually takes between 15-45 days, depending on the destination port.
How do you handle product quality issues?
We have a professional after-sales department dedicated to solving 100% of quality-related issues. You can feel secure in our cooperation.
Caiku Electronic
