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Frequently Asked Questions
Q1: Why choose our products?
Our products feature low MOQ and high quality. We accept OEM and Trade assurance orders to ensure customer satisfaction.
Q2: Can I customize the logo and packaging?
Yes, we provide custom logo and packaging services. The listed price is for standard products; please contact us for specific customization requirements.
Q3: What is the production lead time?
Stock items can be delivered within 3-7 days. For custom orders, the regular lead time is 20-45 days, depending on the order quantity.
Q4: What are the available payment terms?
We accept TT, LC, and Trade Assurance payments. If you have other specific needs, our team is available to discuss options.
Q5: How long does shipping take?
Shipping by Air or Express takes approximately 7-10 days. Sea freight usually takes 15-45 days, depending on the destination port.
Q6: How do you handle quality issues?
We have a professional after-sales department dedicated to resolving 100% of quality problems. We ensure safe cooperation and clear communication.